Verified amazon account So exactly how long does verification take to process? Verification can normally take up to 2 business days. Bank limits or policies Jul 2, 2025 · Amazon phishing scams use fake emails about suspicious logins or unauthorized purchases, but you can verify legitimate messages through Amazon's Message Center and the smile logo. When SMS and request a call did not work we tried editing the number (which resets the address too, now both have to be reverified) thinking maybe it needed a 1 or 001 in front of it. The problem occurs when I'm on the Manage deposit methods page and I can't see or find the "BUTTON" to verify my account, everything ends there. This has caused it to take longer when going through the process, but I can Jul 31, 2025 · Identity Verification A top priority for Amazon Appstore is to maintain the security and trust of Appstore developers and users. Your bank has your correct email address, phone number, and other personal information. I uploaded both my passport pic and driver’s license pics, and my most recent bank statements. Alternatively, your bank may ask you to verify the purchase using finger-print or facial recognition technology, if you have this in place already. Wishing to set up an Amazon account without linking it to a phone number? You're in the right place! In this comprehensive guide, we'll show you the steps to create an Amazon account without the I understand you are attempting to reactivate your account. Yesterday I received an email from Amazon asking me to verify my bank account information. When you create an Amazon Payments merchant account, we verify the business and personal information. To regain access to your account, you'll need to verify your identity by providing a scan or photo of a government-issued identity document. png 1366×768 83. However, when I try to verify the bank account information, the only option for Bank Account Holder is my personal name. Account administrators can submit verifications for all email domains associated with their organization. I emailed Amazon with the reference number on the Confirmed Verification page notifying them that my account was validated and reactive and then Restricted ago after supplying the ID and bank-statement. I have reached out to Amazon Seller service - but nobody seems willing (or able?) to resolve this issue. Follow the on-screen instructions to upload your Why can’t they verify me ? I’ve sent them my bank statement and they said they can’t verify me, all I was trying to purchase was a tooth brush just created and Amazon account and they locked my account for “ unusual activity “ for a 10$ tooth brush, how can I get my new Amazon account off of hold? What is Amazon looking for when they ask for a billing statement to verify a method of payment? I am living overseas and working remotely for my company in the US. This email is sent automatically after you attempt to create the new account. You will need to provide the following information to complete your verification: Information about your business; Information about your identity; A government-issued photo ID; A bank account or credit card statement; A business license, if applicable. Aug 7, 2021 · Hello all, I just received a email from compliance-verification@amazon. Have a seller account for sale? Meet our team and learn about us for your valuation! Apr 11, 2021 · Choose to register your device enter your login information to sign into your Amazon account (i. We have detected unusual payment activity on your Amazon account. com and it says Amazon is reviewing your Amazon account and must verify the identity of xxx. Hello @Seller_RvcleLNdjN309, Thank you for reaching out. Before that, you can’t start buying from their e-commerce or experience their services. On 26th September 2023 I checked my performance notification which stated: Action Required: Verify your Selling on Amazon account Hi, You're receiving this email because you recently applied to sell on Amazon or you recently reactivated your seller account. To verify your identity, copy the secure link below into your browser and log in. Use our temporary US non-VoIP numbers to create a new anonymous Amazon account. 2-Step Verification, sometimes called 2-Factor Authentication, is an additional security layer that helps safeguard your sensitive business information. Step-by-step instructions and tips to avoid rejections. Sep 11, 2023 · Yes, you can update your verified email address in your Amazon account settings. Since you don't have access to your OPT phone number, you will need to follow the directions on this help page: Recover Your Account after Two-Step Verification Fails If you still can't sign in, to recover your account: 1. Oct 11, 2021 · Two Step Verification may need your phone, but here's how you can bypass the verfication code to log in to Amazon. Our decision to approve or reject a document is final and cannot be appealed, although you can re-apply with a new account. When I logged in, Amazon asked for some supporting documents for my most recent purchase, which I submitted right away. May 29, 2025 · The statement must match information submitted when opening your seller account. May 20, 2022 · Imposters are sending millions of texts pretending to be from Amazon. Below I have provided some great resources for you to explore while the verification process continues: Perfect Launch: Your 90-day plan to help maximize first-year I received this mail about 8 hours ago, this mail telling me that I need to verify my business information, my personal information, my band account / credit card statement and business license to finish the verification process. es with the company credit card that has a billing address in the US. 2. Amazon responded with we were unable to verify your account. You may be asked to provide documents to support our verification process. However, privacy concerns often arise, especially when it comes to linking personal phone numbers to Amazon accounts. The email wasHello,To help us earn and maintain customer trust, we are requiring selling partners to verify their bank account information in accordance with the Amazon Services Business Solutions Agreement. I then came here to the forum and searched "re-verify your Amazon seller account," hoping to find a topic on this and wasn't disappointed. Learn about Amazon Pay's identity verification process for merchants. Jul 2, 2025 · Amazon offers several student-exclusive programs and discounts, most notably Amazon Prime Student. Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support. . We would like to show you a description here but the site won’t allow us. To verify your card payment: Follow the instructions on your bank's website. Please note your verification code will expire after 13 days. Document submission1. It's essential to keep your email address up to date to receive critical notifications. AIA Assets specializes in selling Amazon seller accounts. Additional Payment Verification In case you've signed up for a payment reconfirmation program, Amazon may contact your bank or financial institution for additional verification. If you recently moved, you may need to update this information with To verify your email address when creating a new account: Select the link in the verification email. Aug 28, 2023 · This situation is hindering me from fully accessing my Amazon account and utilizing its features. Amazon needs to verify your identity and business information to ensure the platform remains safe and trustworthy. Feb 11, 2021 · After entering your account information, some customers are also prompted to complete an added verification step on the Amazon website. Maintaining a trusted Mar 12, 2025 · 1. Amazon requires two documents in order to verify your identity. To verify your email address when creating a new account: Select the link in the verification email. If you currently sell on Amazon, we need additional documentation to verify your payment methods and your identity. you can then enter their Amazon account information (email address and password) when prompted. Could you please provide guidance on how to solve this problem? Every Amazon account for sale we provide is thoroughly verified, allowing you to buy Amazon FBA business and start operating without dealing with the usual setup and approval headaches. Account showed our address had been verified already but needed to verify phone number. Follow the on-screen instructions. I'll be using the call back feature, and I'll try The account was suspended right after providing the bill but when I provide Gas Pipe line Bill Amzon send me Video verification Link. Tried to do a disbursement today as usual but then I got an email saying the following. To strengthen the integrity of Appstore and protect against fraudulent activity, Amazon requires app developers to verify their identity. Check your phone or email inbox to retrieve your code and enter the code as prompted. This is to ensure an account is genuine when using our services. , it also depends on the country, in Europe the PSD2 is in force that requires sending a confirmation code for the purchase, although Amazon fails to comply with this mandatory protocol many Sometimes, what it says to verify with the Bank is simply like a Verify that you're the account holder of the card you're using and that your name is on the card. 4 days ago · Ecom Managers, a leading Amazon account management services USA provider, officially announces the expansion of its advanced Amazon PPC management services. Cold customer service they don't have a clue they said I should call Amazon obviously it's not amazon's issue. One way a bank may ask you to verify is a unique security code. In order to verify your identity information and to be able to start transacting using your Amazon payments account, please login to your account and submit the requested information. Why Does Amazon Require Phone So I have been waiting on a refund for a few weeks now. Have you received any previous emails from Amazon regarding your new account prior to this verification email? Can you tell me if the email you received from Amazon requesting verification came from a legitimate email address? To verify your new Amazon account, you have a couple of options. All sellers must undergo a verification of the details provided during the initial registration process as part of the global seller identity verification process. Verification can fail for multiple reasons. To complete the verification process, please follow the My identity verification failed If identity verification is required for your account, you will see a banner stating “Identity verification required” when you sign in to your KDP account. Feb 10, 2023 · Receiving an Amazon OTP text when you weren't trying to log into your account is the sign of a scammer or hacker trying to gain access. We may ask that you verify ownership of your email address before creating a new account. 1 KB Can someone Please Help me How I verify my Credit Card? My account page shows healthy and always has. Hello, To help us maintain a trusted store for buyers and sellers, we are verifying your identity in accordance with the Amazon Services Business Solutions Agreement. Jun 20, 2025 · Hi Sellers,To maintain a trusted store for buyers and sellers, we need to verify the information that you provided during registration. Incorrect billing address not matching the bank’s records. Struggling to verify your Amazon Seller Central account? Our latest video provides a clear and comprehensive step-by-step guide to help you complete the verification process smoothly and Click the “Start verification” link on the “Account Information” page in Seller Central. Check for a notification via email or textfrom Amazon containing a temporary one time password. But if Amazon is truly not verifying student status to begin with, I doubt after 4 years whether they'd even check whether you've simply opened a second account to start Student Prime back up again. Document rejection Important: We reject documents when we can’t verify them or when they don’t meet our criteria. Verifying your Amazon account is essential for security purposes, as it Buy an Established Amazon seller account easily today and start selling on Amazon without any delays! Dear Seller, You recently started registration for a Selling on Amazon account and have not validated your address. We took this action the billing information you provided did not match the information on file with the card issuer. Is this chargeable in the currency of the Amazon marketplace where you registered your seller account? Until the card verification problem is resolved, Amazon won't be able to process any payments for your account. It asks me if I allow access which I select yes and that instead of logging me into my account I get a red strip which says Your account cannot be verified. Amazon is one of the largest online marketplaces, with millions of users worldwide. Anyone know how to remove 2-step because I still have access to my email. In this guide, we’ll walk you through the Amazon seller verification process, required documents, common issues, and best practices to get approved quickly. Hello, One of my friends wanted to launch his store on amazon and he received this message during the opening process. To resolve this issue, please verify now with the billing name, address, and telephone number registered to your payment card. If you want to verify your account on the Amazon Shopping app, this video will guide you through the process step by step. 2. A verification code displays on-screen, with instructions on how to enter it via full or mobile web: "We were unable to verify the credit card information you provided for your seller account. This is a Feb 15, 2024 · Phone Verification for Amazon Technically, you can register on Amazon by using only an email address. In the Code field, enter the verification code from your postcard. To protect your account, we won't be able to make changes to your Two-Step Verification settings until your identity has been successfully verified. Hello,To help us earn and maintain customer trust, we are requiring selling partners to verify their bank account information in accordance with the Amazon Services Business Solutions Agreement. What shall I do? To maintain a trusted store for buyers and sellers, we need to verify the information that you provided during registration. I appeal to amazon to escalate my issue at the highest level. My phone # on another seller account is no longer in use and I can't get into it to cancel the account. I have tried to make a purchase on amazon. Learn how the new Amazon seller verification process could affect you and your business, plus how to stay on top of upcoming changes. "We were unable to verify the credit card information you provided for your seller account. 4. The INFORM Act requires that Amazon collect and verify information about your business. After you verify your address, you can proceed with creating your Selling on Amazon account. Struggling to verify your Amazon Seller Central account? Our latest video provides a clear and comprehensive step-by-step guide to help you complete the verification process smoothly and Verifying your identity Your Amazon Payments merchant account is a regulated account that is used to receive funds processed through Amazon Pay and disburse them to you. How long from when we submit our verification docs does it normally take for Amazon to verify everything? A day? Hello @Seller_RvcleLNdjN309, Thank you for reaching out. This helps Amazon ensure a trusted and safe space for both buyers and sellers alike. As mentioned by the sellers in your thread, it can take anywhere from one week or more depending on if there are any issues with your account. To ensure only eligible students benefit from these offerings, Amazon employs a multi-layered verification process leveraging various data sources, algorithms, and integrations with academic institutions. Mar 7, 2021 · Dear Customer, We have placed a hold on your Amazon account and all pending orders. We have submitted a verification process for your account. 3. " Action required: Verify your Amazon seller bank account information". Register your device or software We would like to show you a description here but the site won’t allow us. I never heard back from an account specialist, aside from an automated email saying my account was in a “temporary hold due to unusual activity” and that I needed to login and provide some documentation May 30, 2023 · Amazon sellers need to verify Amazon account information to comply with the INFORM Consumers Act by June 27, 2023 to avoid account deactivation. When I open the Link a pop Up appears we were unable to verify your credit card Screenshot (44). Had this account since 2002. Explore real tips from the experts at Riverbend Consulting to ensure your account verification is successful. Amazon has already charged my card for the balance from new cards and still it is not verifying my charged method, i have lost access to my account and my business is on hold. Jul 4, 2023 · Verify account on Kindle Hello, I want to register my Kindle and verify it. Plus, all of our accounts stick closely to Amazon’s terms and policies, so when you buy Amazon business from us, you get peace of mind. To better protect those who publish with us and buy books on Amazon, we may ask you to verify your identity. A postcard containing a verification code was delivered to the address provided to Amazon. Amazon's systems show that the account owner is the LLC, as well as the tax information (is the LLC). Feb 16, 2021 · With standard registration, You'll prompted to register with an existing Amazon account, or create a new Amazon account. A verification code displays on-screen, with instructions on how to enter it via full or mobile web: The Amazon Seller Account verification process is a required step for all new sellers. May 5, 2020 · Now, I cannot do anything on my Amazon account because I need the OTP, but it is sent to my old, inactivated number. I understand you are attempting to reactivate your account. Amazon is notifying you that your account is subject of a security check. If anyone attempts to create an account with the verified domain, they will be notified that they need to join the official account instead. I get no code nothing and the status stays not registered. A temporary non-VoIP number is a perfect solution, allowing you to verify your Amazon account without exposing your personal phone number. Understand document requirements, timelines, and best practices to ensure smooth payment processing and disbursement. Unable to verify account information Note: To enable Two-Step Verification, you need to add a back-up phone number. Banks and financial institutions use additional verification to protect your account information to allow only authorized payment methods. To protect your account, we won't be able to make changes to your Two-Step Verification settings until your identity is successfully verified. I got the run around from three different chat associates, and in the final message, they said “Because we noticed abnormal activity on your account, we need to verify your identity before we can consider your request for a refund or replacement”. Selling on Amazon starts with account verification —a crucial step to ensure your seller profile is legitimate and compliant. Nov 13, 2023 · If you are an existing seller and need to verify your account documents, Amazon will email you. Here you can find information on the global seller identity verification process and the documents that you have to provide to create and verify your selling on Amazon account. How do I reactivate my account? Learn how to verify your Amazon seller account in the USA in 2025. I just recieved an email from Amazon stating that they want sellers to verify bank information. These messages pressure you into sharing personal information like your Amazon password or credit card information to resolve the “problem. Account & Taxes Set up your KDP account Verify your identity Accepted IDs for Identity Verification Yesterday I received an email from Amazon asking me to verify my bank account information. I have no "start verification" link in my "account info" page or anywhere either. Or is there any way around this to get into the account like validating identity, etc? Anyone actually successfully do it because it's been 2 months of unsuccessful Amazon support. Check your phone or e-mail inbox to retrieve your code and enter the code as prompted. During this Amazon has deactivated my individual seller account. The bank account I'm trying to get verified is the account I've been using for years, and the statement I uploaded even shows the payments from Amazon, and it has my company name on it. Note: Only the primary account owner can make changes related to payment information. Once you enter the verification code, click Next to verify your address. I tried to follow the instructions from the page "Recover Your Account after Two-Step Verification Fails", and I click on the link for the page where I should send my ID. I’m posting this because she can’t access the forum, for some reason when she enters the link it redirects to the Identity Verification page. Go to Two-Step Verification Account Recovery. Protect your Amazon Business account from risks by implementing 2-Step Verification (2SV). Could you please provide guidance on how to solve this problem? Nov 13, 2023 · If you are an existing seller and need to verify your account documents, Amazon will email you. Hello Amazon Team my account is deactive 1 year ago but i didn't received any payment from amazon my hold payment are $6996 i am done on last video verification amazon told me permanently hold my fund could you please tell me any option are available to get back my fund Latest activity a month ago 0 0 Aug 28, 2023 · This situation is hindering me from fully accessing my Amazon account and utilizing its features. ” Scammers then exploit this data to hijack your account or make unauthorized purchases. What should i do in this situation. After registering as an Amazon seller, use our resource hub to prepare to sell with while you wait for you identity to be verified. To enter a new phone number, click Add a new business phone, enter the new phone number in the format of (+ country code) and phone number and submit. This gives you a back-up option to get a security code if you can't use your main mobile device. It is time sensitive and must be used within 10 minutes of receipt. Welcome to Amazon Forums. I have been selling on Amazon for more than 2 years and I thought that this data was validated at the time of registering the account. For your protection, we have temporarily placed your account on hold and any pending orders or subscriptions on hold as well. That depends on the type of card, it depends on whether it is virtual, debit, credit, etc. Email scams Amazon email scams involve phishing emails that falsely claim an issue with your account or order. However, recently we have had a higher volume of verification that is needing to be completed. The item cost me $428. One way a bank may ask you to verify is using a unique security code. To verify your email address when creating a new account: Select the link in the verification email. But Amazon kept saying that they cannot verify the documents (see below My account was randomly locked on Nov. You will need to reply to that Amazon’s email and attach the requested copies. Feb 19, 2025 · We were unable to verify the credit or debit card information that you provided for your account. Bank limits or policies Amazon's systems show that the account owner is the LLC, as well as the tax information (is the LLC). To verify your card payment: Follow the instructions on your bank’s website. Amazon should ask you to verify your student status after 4 years. Have a seller account for sale? Meet our team and learn about us for your valuation! Apr 27, 2021 · Note: When you enter a verification code on the website, the account information you use at sign-in is the same information used to register their Fire TV-even if you initially input different account information on the device. Alternatively, your bank may ask you to verify the purchase using finger-print or facial recognition technology, if you already have this in place. However, I am failed to find any notification or verification access at my Seller Central, what's wrong with this problem? First, check your Amazon Customer Account to ensure that the phone number displayed is correct and has the format of: (+country code) phone number. This verification process ensures that only genuine accounts can access Amazon developer services to help maintain a safe To regain access to your account, you'll need to verify your identity by providing a scan or photo of a government-issued identity document. Below I have provided some great resources for you to explore while the verification process continues: Perfect Launch: Your 90-day plan to help maximize first-year Who else has received this email with the subject heading. Amazon says it will accept statements from a bank account, savings account, or loan account statement, credit card statements or account statement provided by an e-commerce payment service provider such as Payoneer, Hyperwallet, World First, and Alipay. e. Having trouble with Amazon Two-Step Verification? Learn how to fix login issues, use alternate sign-in methods, and resolve registration problems. Similar to banking institutions, Amazon is required by law to verify your personal, business, and banking information before you can use our service. Amazon seller account verification step-by-step Amazon seller account verification Step 1. The Amazon account verification process is vital to your success on the platform, but it isn’t always easy to navigate. However, you have received communication on the submission you have made. I was asked to provide a government-issued photo ID and bank or credit card statements. Seller support have been unable to resolve my issue. Apr 11, 2021 · Choose to register your device enter your login information to sign into your Amazon account (i. When you set up Two-Step Verification (2SV) for your KDP account, it also enables 2SV on your Amazon customer account if both accounts use the same email address and password. The Amazon Seller Account verification process is a required step for all new sellers. The moment I am login in Kindle with my Amazon login and password Kindle is trying to connect, page is going blank. As a result, any payments to your bank account will be suspended until you update your charge method. To verify your identity, you’ll be required to submit an ID and confirm your account details. Especially for you, we have created a secure-code with which you can verify your account. Hi, unfortunately I've gotten the doomed "We cannot verify your identity" email when making the Amazon Payments account. Please perform the required verification. Hi @Seller_VmxOgE0jdZji6 Connor from Amazon here, thanks for reaching out. I have been trying to reactivate my seller account for a few months with no success. Yet, after that, the platform will ask you to input your phone number to verify the Amazon account you just created. An email or text will be sent using the same method you choose. A verification code displays on-screen, with instructions on how to enter it via full or mobile web: Copy down the verification code you see on-screen. When Verifying your identity Your Amazon Payments merchant account is a regulated account that is used to receive funds processed through Amazon Pay and disburse them to you. May 1, 2023 · After entering your account information, some customers are also prompted to complete an added verification step on the Amazon website. The program covers "Verified by Visa" or "MasterCard SecureCode" and more. Receive SMS & voice verifications online for Amazon. Temporary non-VoIP numbers are backed by physical SIM Sep 25, 2023 · Kindle account verification and registration How do I verify account and register my kindle to my Amazon account? Hello, my amazon account had been de-activated recently & need some advise on getting it re-activated again. 23, with no notification. Hello @lovian Atlas from Amazon here! I understand you are currently in the process of completing verification. You may have recently received an email notification or a warning on your homepage stating “Your Account is at risk of deactivation - A critical event has occurred with your account that has caused it to be at risk of deactivation”. This article delves into the technical mechanisms behind Amazon’s student status Tried to do a disbursement today as usual but then I got an email saying the following. Here is the email, has anyone received one of these, there is no account information choice nor a verification link anywhere either. I've read countless posts from this forum, and have a general idea as to what I should do: • Email them every day • Call them every day • Fax your information to every number possible And hope and pray they verify it. This prevents new Amazon Business accounts from being created in your organization’s name. Your card expired. We may ask you to verify your identity if you call Customer Service for support, but Amazon will never contact you first to ask you for your password, verification passcodes, or security question. Common reasons for this occurrence are as follows: Invalid card number, expiration date, or cardholder name. I believe that a verified phone number is an important security measure, and I would like to resolve this issue as soon as possible. Learn how to identify fake Amazon scam texts and what to do if you receive one. During this Apr 22, 2021 · Why is this happening? Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. You received the account deactivation warning in your Account Health dashboard because, if you do not provide the information Amazon requests within the required timelines, your selling account may be suspended, as required by the law. email address or mobile number). Please someone is presenting Dec 12, 2024 · New Amazon sellers have to go through Amazon seller account verification before they can start selling on the marketplace. Check out what's involved. Describes why the identity owner must verify the identity to use for Amazon SES sending authorization. mtaxwsbej ilnect pulg qyslgs vczedvb txny uqn zbir rwuxd nyexrq secxjb aea rmq diaz sats