Company portal apnscertificatenotvalid Microsoft Intune hjælper organisationer med at administrere adgang til virksomheders apps, data og ressourcer. We have one iOS (iphone 13 with 16. May 22, 2020 · You need to install an Apple Push Notification (APN) certificate on your Endpoint Manager portal in order to communicate with iOS and Mac devices. But the enrollment blocks when the personal owned device is set as blocked. He first tried on 8/9/2024. By default, the Cloud setting is set to Automatic and Company Portal directs authentication towards the cloud that is automatically detected by the device (such as Public or Government). Sep 18, 2025 · This article provides steps on how to renew an Apple Push Notification service (APNs) certificate for Workspace ONE (WS1), formerly known as AirWatch. 1. APNs certificate expiring? Follow this 3-step guide to renew it hassle-free and ensure your push notifications keep reaching Apple users. As it is a new certificate, all the devices are Managine Mobile device failed - Invalid APNs certificateMDM - Invalid APNs Certificate Problem You get an error message "Invaid APNs Certificate" in the following Jul 6, 2024 · Intune mac Company portal shows Couldn't add your device. Firmaportal er en app, der gør det muligt for dig som medarbejder i dit firma at få sikker adgang til ressourcerne. Notifications are delivered successfully. You will receive a notification email 30 days before the Apple MDM Push Certificate expires. During the macOS device enrollment through the Company Portal App, there’s a step where you need to download and install a Management Profile on the device. Similar thread for your Generate an APNS certificate This topic describes how to generate and manage APNS certificates. Certificates are available from the Apple Push Certificates portal and are valid for one year. Renew expired Apple Push Notifications (APNs) certificate already integrated with Mobile Device Manager Plus to ensure continued management of Apple devices. This article describes how to use Intune to create and renew an Apple MDM push certificate. Can I just delete the one in Intune portal and upload the new . We recently posted IT234239 on the Service Health Sep 2, 2024 · Hello, I cannot register my apple ipad pro (7th generation, 2024, OS 17. No need to install software, just go to DocHub, and sign up instantly and for free. Oct 13, 2023 · Hi, Thank you for posting in Microsoft Q&A forum. We have had successful enrollments but have run into some errors with one device. We would like to show you a description here but the site won’t allow us. Feb 11, 2025 · Solution 3 The users are unable to authenticate in Company Portal, but they can authenticate in Microsoft Authenticator and web browsers. Once Intune validates the certificate it will show as Active with a green tick at the top of the page. The article I read is if I Learn everything you need to know about APNs certificates for iOS and web app development. Hello, everyone, in this blog I will be explaining why we need APNs Certificate for MDM solutions (I am using Intune as my MDM tool) and how it communicates when a device enrolled to IntuneFirst, APNs are not limited to MDM solutions, mobile applications also use APNS to send notifications to iOS devices, but here I will be explaining the APNs certificate use case with MDM (Intune) solution Feb 19, 2025 · The Apple Push Notification service (APNs) certificate is a critical component for managing iOS devices with Mobile Device Management (MDM) solutions like NinjaOne. So if we delete the expired certificate will the company portal app break and users lose access to the company apps ? We need to be able to unenroll users gradually and re enroll them with the new certificate. During the setup process Oct 10, 2018 · Found a work-around. Unfortunately I cannot find any info outlining what is expected to happen on the iOS devices once this is completed. Its says, that this adjustments must configure in the Configuration Manager console. Oct 15, 2024 · In this quick blog post, I’ll provide guidance on renewing your APN certificate in Intune to ensure smooth device management. These are not DEP phones, but manually added with configurator profile and csv The enrollment profile is set to User Affinity - Company portal It says it should automatically download on Solution: Use the iOS Company Portal Cloud setting in the Settings app to redirect government users' authentication towards the government cloud. No errors. You can enroll for an APN certificate using your Apple account. For Android Enterprise Feb 28, 2025 · The device registers fine, and get the default management profile. 3,We can also delete the enrollment profile, recreate the profile, then re-enroll the device to have a try. My question is, to re-enroll our corp devices, what would the process be? can we delete the management profiles from the devices and re-enroll using the company portal? we used a combination of Apple configurator and company portal to add the devices. This guide covers setup, best practices, and how to ensure seamless push notifications to Apple devices. Went very smoothly and all shows good inside Intune portal. APNs Topic An APNs certificate has a unique Aug 7, 2023 · A few iOS devices enrolled in Intune and received all the profiles and applications, but in Company Portal they are reporting "We can't register this device. Ensure you're entering the same Apple ID for both the Meraki Dashboard and Apple Push Notification Portal. APNs are required for you to enroll and manage devices. Invalid APNs - Incorrect APNs password and APNs certificate expired. more Connecting to your company directories Configuring BlackBerry UEM to manage Microsoft Intune app protection profiles Configure BlackBerry UEM to synchronize with Microsoft Intune Configuring BlackBerry UEM as an Intune compliance partner in Entra Prerequisites to configure Entra ID conditional access Jul 14, 2025 · Do not revoke, download, or create a new certificate within the Apple Push Certificates portal, click the "Renew" option only. When renewing the APNs certificate, a new certificate was generated instead of renewing the old one. Try the enrollment again after the fresh install. although the device details is added in intune, still it says "your company has not authorised to add this device for management" Feb 11, 2021 · The Company Portal provides access to resources and syncs information from and to Microsoft Intune. If the user successfully logs in, an iOS/iPadOS device will prompt you to install the Intune Company Portal app and enroll. Bernhard Jul 20, 2023 · Hello Everyone, I am trying to enroll my iphone to intune. Any information regarding this will be greatly appreciated. How do I renew my APNs certificate? For instructions, see Get an Apple MDM push certificate. Dec 9, 2021 · I am facing issue with activating company portal on Samsung S21 Ultra. Learn how to create APNs certificate for Hexnode. If I open the Company Portal app, everything looks normal and there is no option to initiate platform sso. If you want to enroll your devices with Feb 1, 2019 · Deploy Company Portal to devices with the app configuration policy targeted to desired groups. APNs is required for issuing management commands, making it an essential step in setting up your Jamf Now account. Posted by Pi Satoshi in HTMD FB Group Describes an issue in which you can't enroll a macOS device in Microsoft Intune because of stale or corrupted keychain entries. 6. Result: Sep 11, 2025 · Resolution If the customer is using Intune to manage the device, advise them to create a new configuration policy for an iOS Trusted Root Certificate that points to the Intermediate Certificate Authorities' *. pem file that I have? Will that work without causing me to re-enroll all devices? Issue Occurs on a macOS Platform SSO enabled device and which has been enrolled in Intune using the Company Portal application under local user A. I hope we do not have to factory May 12, 2025 · The Intune Company Portal app. As you can see, we get a warning that the certificate will expire within 7 days. My fix was a force restart on the phone, install the profile, and wait for the profile to be recognize by Intune Comp Portal app. The following guide provides the steps to create and renew an APNs certificate using macOS with Keychain app. We have ~20 M1/M2 MBP on Sonoma 14. Apple Push Notification service (APNs) needs to be set up for the MDM to communicate with Apple devices. 5) device only that is having issues completing the enrollment process. From now on, put a reminder every 10 months to renew the certificate using the Managed Apple ID from ABM. A valid APNs The Mac is assigned a profile when I enroll using Setup Assistant after clean wipe and install of OS, but then Company Portal authentication returns this error. The Apple Push Notification Service (APNs) provides a channel to reach out to enrolled iOS devices. csr file like every time and the file looks normal as far as I can tell. Feb 22, 2024 · Microsoft InTune Certificate not showing in Push Certificates Portal Hi There - We have used InTune for nearly a year to administer the mobile devices in the company and its very good. 0 or earlier cannot detect the new bundle identifier. csr Our APNS expired today, I have generated request from Intune and got the . more Solution: Use the iOS Company Portal Cloud setting in the Settings app to redirect government users' authentication towards the government cloud. Microsoft support sent this to me. There is a notification in the Company Portal to "Register May 17, 2023 · Hi,I am unable to re-enrol mac to Intune. Try Edit, sign, and share Generic APN Expired Renew Form - in online. what happens if MDM vendors Apple Enterprise account is expired. Apple has several bulk enrollment methods, such as Device Enrollment, Apple School Manager, or Apple Configurator, which allow customers to enroll in products. Select “Renew” to renew the certificate. I get error the attached error message while downloading profile from company portal. These Apple MDM Push certificates expire 365 days after you create them and must be renewed manually in the Intune portal. Enrollment will fail and this message will appear if: The APNs certificate has expired. May 23, 2019 · As Microsoft starts to empower the integration for non Windows devices and also the available apps for macOS devices you might want to profit from your existing MDM solution of choice (Microsoft Intune) and enable features like conditional access or Windows Defender ATP on your macOS devices. As it is a new certificate, all the devices are Jan 15, 2021 · Blog Note – This only impacts the iOS/iPadOS device enrollment using Apple Configurator – Setup Assistant – as documented here: iOS/iPadOS device enrollment - Apple Configurator-Setup Assistant - Microsoft Intune | Microsoft Docs. Then, advise them to open the company portal on the device and refresh the policy. I have generated the new . 1 that have been enrolled without issue over the past 8 months. Jan 23, 2023 · Verify the Enrollment Policy settings in the Admin Portal - only groups associated with this policy will be allowed to enroll devices. The first step is configuring the Apple MDM push certificate on the Intune admin center, and the second is Installing the Company Portal app on the Mac. Jun 5, 2024 · If you need help with Apple Push Notification service (APNs) certificates generated in the Apple Push Certificates Portal, contact Deployment Programs Support. It’s strongly recommended to renew the certificate before the expiration method. May 17, 2023 · If that doesn’t work, uninstall the company portal on your MacBook, download a fresh installer, and start the enrollment process again. At step 2 "Install management profile", it's doing some kind of Jul 16, 2019 · KEEP CALM AND COMPANY PORTAL WILL COME quote Introduction In 2019, I have been working on an MDM iOS migration project from Jamf to Intune. CSR file from SCCM console, after we entering the login credentials to The following guide provides the steps to create and renew an APNs certificate using macOS. What happens if I don’t renew my APNs certificate before it expires? Mar 31, 2025 · There's a problem with the certificate that lets the mobile device communicate with your company's network. Mar 2, 2015 · The Microsoft Intune Portal is pretty simple, so if you click the “ iOS Mobile Device Management ” source link, it will take you to the place we’re looking for. I logged in to Company Portal and started the enrolment process. Oct 30, 2018 · The certificate in the Intune portal still has the old Apple ID showing, but I sign into the Apple portal with a different one. This certificate establishes a secure connection between your MDM and Apple’s servers, enabling essential functionalities like device enrollment, configuration profiles, app distribution, and security commands. So, I updated the certificate and the token. The serial number is registered in Intune but when we run through the Company Portal (latest version of it) it fails with "Couldn't add your device" May 6, 2025 · This article addresses the critical challenges IT teams face when an APNs certificate expires, focusing on why re-enrollment becomes unavoidable and how to prevent operational disruptions Oct 24, 2022 · The agent will see the existing state as compliant, but nothing that requires APNS pushes to deploy can be used (including updates to Company Portal). To ensure continuous management, the certificate must be renewed every 365 days through the Apple Push Certificates Portal and Intune. Personal devices are enrolled with just a few taps. Mar 9, 2023 · I am trying to update the APNS credentials for several notification hubs my company has in Azure Portal. Limit access to the Apple Push Certificates Portal to authorized personnel only. I have just gone to renew the MDM push certificate between InTune and Apple, and have found a problem. APNs Expiry If APNs certificates are allowed to expire, all MDM communication will be lost, until renewed. Mar 4, 2025 · The Apple Push Notifications service (APNs) certificate allows you to create a trusted relationship between your devices, Apple, and Jamf Now. Current status: We are continuing to work with Apple to determine the root cause of the issue. The connection should now succeed. Apr 8, 2024 · Same issue here when trying to renew any certificate in different Apple Push Certificates Portal accounts and using different MDM CSR to generate the CSR file that is giving the "Certificate Signature Verification failed". Hope this helps. Tell end users to sign into the Company Portal app when it is automatically installed. There are no devices side actions required. I had problems back in June 18th, 2024. 18 Administration Activating devices Tips for troubleshooting device activation iOS or macOS device activations fail with an invalid APNs certificate Sep 23, 2016 · The only recent event in the last few weeks was a renewal of our licenses, so I wonder if something happened in the back end as a part of that? Anyway, if you see the ‘Couldn’t enroll your device’ message when using the Intune Company Portal app, make sure the user has their Intune license enabled! We would like to show you a description here but the site won’t allow us. I guess this is related to the issue below. We deployed Company Portal to the macbooks and asked the users to sign in, if they didn't already. The previous APNs certificate, with which the mobiles were enrolled, has already expired and its grace period is over. Feb 11, 2025 · If the device is still assigned to another user in Intune, its former owner did not use the Company Portal app to remove or reset it. If your APNs certificate expires, enrollment of new iOS devices will fail and you will experience problems managing existing iOS devices until a new APNs certificate is obtained. The day after I updated the certificate inside Intune, I checked my iPhone management profile and the Jul 15, 2020 · The Company Portal for macOS app’s bundle identifier has been updated in Company Portal v2. Oct 30, 2018 · By default, the APNs certificate is good for one year. All ABM devices will have to be factory reset, and possibly not have their backup reloaded, to get back into Intune proper. To fix this little problem, we just need to click the “ Enable the iOS platform ” link. As a test, yesterday one of the MBPs was remote wiped and is now effectively factory reset with a single local user (an admin) and only Company Portal installed. This article provides steps to renew your certificate in the Apple Push Portal and Jamf Pro to maintain communication with managed devices. It involves Automatic Device Enrollment from Apple and Apple Business Manager. An Apple MDM Push certificate is required for Intune to manage iOS Mar 15, 2023 · Since 11th Match we get a lot of "The Apns certificate is expired" errors even after uploading fresh certificate. Aug 24, 2025 · To manage iOS devices, you must first obtain an Apple Push Notification Service (APNs) certificate. Once you log into the Company portal app under a different local account profile such as Local user B and try to check status of the device it may indicate; “ This device is not registered; There was an issue registering your device. We have also had successful enrollments after this device did not enroll properly, so it… Mar 16, 2023 · MDM solutions rely on the Apple Push Notification Service to communicate with devices. I need help, and could anyone explain the root cause of this and how to fix it? Thank you very much. Check that VPP token is still valid and has enough Company Portal licenses. " Upon some research I found Aug 17, 2021 · We have hundreds of devices managed in Intune: corporate and monitored in ABM (enrolled in ADE - Automated Device Enrollment). Din virksomhed skal også abonnere på Microsoft Intune Sep 13, 2023 · + Select remove device in company portal (mdm profile is removed). Learn how to renew APNs certificates & more! Jun 25, 2022 · Remember to sign in to the Apple Push Certificates Portal with the Apple ID you used to create your original certificate. All BYOD personal devices will have to delete their MDM profile and re-enrol via the Company Portal app. This is a follow-up from our earlier discussion, one step I would like for you to try is to delete the current certificate in the Azure Intune portal and then go back to the Office 365 MDM portal and attempt to upload the certificate. As shown below in my environment: 2,Please make sure the user who is attempting to enroll the macOS into Intune is assigned with an Intune license. Trough this post I want to give some more insight/details regarding this issue, and how we “Solved . pem file. This certificate is called an Apple Push Nov 6, 2022 · @lalajee , From your description, it seems you have added the device corporate device identifier. 4. The Apple Push Notification Service (APNs) provides a channel to contact enrolled iOS/iPadOS devices. Hello all, We are trying to urgently renew the Apple MDM push certificate in Intune, but when we go to the Apple Push Certificates portal and put in… Jun 17, 2019 · Company Portal app seems to lose verification on iOS devices Hi all! I've got a recurring problem with our Intune Company Portal running on iOS devices. However, automatic enrollment with company owned devices is a bit more complicated. My solution was NOT to create a new certificate in Apple Push Certificates Portal - I had to choose the existing certificate and renew it. This issue occurs if your AD FS server uses a user certificate rather than a certificate issued by a public certificate authority (CA). To Oct 26, 2025 · To manage iOS devices, you must first obtain an Apple Push Notification Service (APNs) certificate. Choose Devices > All devices. I tried re-enrolling, and I got the new issue: “Unable to confirm settings. Was able to reissue a new one as I created a Apple ID specific to the tenant and was able to apply 20 seconds later. Description Apple Mobile Device Management (MDM) requires an Apple Push Notification service (APNs) certificate; renewable yearly. Aug 13, 2020 · Go to iOS Settings > Safari > Request Desktop Websites and turn off “Request Desktop Website on All Websites” Go to iOS Settings > Safari and select the Clear History and Website Data option Log into the Company Portal app and enroll your device Hope it helps. Find out how to avoid or remediate interruptions in your APNs connection. APNS certificate Expired/Revoked - Mobile Device Manager Plus Knowledge Base We're having issues joining a macbook (macOS Monterey ) with Company Portal. Solution: Update Intune Company Portal App 00:27 2. Monitoring and Alerts Intune provides alerts for upcoming APNS expiration. This lifespan is determined by Apple. What happens if I don’t renew my APNs certificate before it expires? a. Sep 8, 2022 · Back on the Intune portal, enter the Apple ID used to create the Apple certificate > Upload the . Jun 10, 2019 · I have iPads enrolled in Intune with user affinity, the user is logged into the Company Portal. Maybe I missed something but I have two iPhone I have supervised with Apple configurator. Use the Intune admin center or Microsoft Graph API to monitor certificate status and device connectivity. Feb 11, 2025 · If that fails, validate that the user's credentials have synced correctly with Microsoft Entra ID. CER file. Completely remove the Company Portal app from the macOS device, restart the computer, and reinstall the latest version from the App Store. Oct 15, 2024 · Reinstall Company Portal: If there is a problem with the Company Portal app itself, uninstalling and reinstalling the app could help. 1,Please check the macOS Enrollment Restrictions in Intune. Mar 26, 2018 · Without realizing it, I let my Apple Certificate expire for Intune. Jan 24, 2022 · However we are unable to do all of them at once. As a result, Jamf Pro 10. Jun 21, 2022 · Hello, Our APN Certificate expired and we are not able to renew it as it passed the grace period for renewal. Apr 8, 2024 · As a result of this issue, admins can’t enroll new iOS devices, and any existing APNS certificates that expire will result in device check-in and enrollment failures for those users. Note: There are two different procedures to install an APNS certificate: getting a new one from the Apple Push Certificates portal or using a certificate exported from a different instance of SOTI MobiControl. Do the devices which are MDM enrolled were able to receive the MDM commands? The role of the MDM CSR signing certificate is to create a signed CSR which is required to create or renew the MDM APNS certificate. I have installed Company Portal app in MAC and trying to configure all the steps by following the document… Mar 14, 2023 · I was able to solve this issue in the end. Conclusion I hope the solutions covered in this article will help you resolve the profile installation failed warning during macOS enrollment in Intune. Where can we find this options and how to setup? Thanks Oct 20, 2023 · -Un-enrolled the device from company portal -Uninstalled the company portal -Deleted the device on Azure -Updated the device to the latest software update -Did a factory reset 3x -Re-enrolled the device to the Company portal after doing the above steps the issue is still the same is there anyone that can advise what is the next step to try and In this quick, information-packed video, I'll guide you through the straightforward steps to set up an Apple Push Notification Service (APNS) certificate in Dec 12, 2022 · Note : Checked with all various networks issue with the particular device Feb 21, 2023 · I know this is an old post, but I just ran into this exact issue on an iPhone 15 iOS 17. Go to Device Enrollment > Apple Enrollment > Apple MDM Push certificate, and under Expiration you will see the date and time. Aug 17, 2021 · We have hundreds of devices managed in Intune: corporate and monitored in ABM (enrolled in ADE - Automated Device Enrollment). In Azure Portal -> Metrics : I see many "APNS Successful Notifications" … Jul 16, 2019 · We currently are facing issues in registering a device via the Comp Portal App on iOS. Aug 17, 2023 · Hi I had the same issue. As a Global Administrator in the Microsoft Azure portal, go to Intune > Device Enrollment > Apple Enrollment, and then click Apple MDM Push Certificate. If This video looks at getting an Apple MDM Push Certificate, also known as an Apple Push Notification Service (APNS) certificate. Inden du kan anvende denne app, skal du sørge for, at din it-administrator har konfigureret din arbejdskonto. Does it Oct 25, 2017 · We need to renew the APNS certificate for iOS devices, When we request the . You must be sure to renew your APNs certificate before it expires. If the MDM vendors Apple Enterprise account is expired. I start up Company Portal and it instructs me to install a new management profile. Different browsers, tried incognito / private mode, and all of We had issues with Macs and installing company portal and sure enough, certificate had expired. … Fix Intune Certificate Issue | Invalid CertificateFix Intune Certificate Issue | Invalid Certificate Microsoft has released a new notification about Intune certificate updates: Action may be required for continued connectivity: Microsoft Intune has begun updating our Root certificates to comply with Azure’s new certificate policy. After downloading Company Profile app on the iphone and signed in. If there's any misunderstanding, feel free to let us know. You'll need to get this fixed. So a week ago, I renewed the iOS certificate setup in Intune, ensuring to do that BEFORE the existing one expired. In my troubleshooting I removed my device from Intune management and tried to register from Company Portal again. Jan 1, 2025 · Learn how to use APNs for iOS push notifications with our step-by-step tutorial. Video Parts: 00:00 Intro: How to Fix Intune Company Portal App Not Working 00:07 1. All these are being pushed, except Defender comes up with a missing license. Zero Trust Considerations Jan 27, 2025 · Hello, We are enrolling iPhones into Microsoft Intune using the Company Portal app. Found this thread from April 2024. (NOTE: APNS setup does not apply for Android device enrollment). Certificates must be renewed annually. BlackBerry Docs BlackBerry UEM 12. Only setup assistant workflow is impacted – all other iOS/iPad enrollment workflows are not affected. On an Android device, you'll need to manually install the Intune Company Portal app, after which you can retry enrolling. To clean up the stale device record from Intune: In the Microsoft Intune admin center, sign in with your administrative credentials. (side note, our prior MDM gave me warnings!) Anyways, I realized this when a new device attempted to register and failed. The new device was able to enroll. download and sign into company portal sign into the company portal installed the management profile (confirmed) device reports as not registered by company portal the device not being registered is causing CA policies to fail for the device so the user can't Jan 11, 2025 · In general, it’s a two-step process. It seems that after a period of time (the last two instances happened about a month apart which has been highly annoying for all involved), our company email on iOS devices will stop syncing. Solution: Clear Intune Company Portal App cache files 00:57 3 Nov 29, 2021 · I was trying to enroll Mac OS device using the Company Portal App. Apple bulk enrollment methods, such as Apple Business Manager, Apple School Manager, and Apple Configurator. Oct 3, 2022 · If your customers already have a certificate added to Intune, they can enroll their devices by using the Company Portal app. The registration is running and while the device settings are being confirmed it suddenly goes through quickly and it seems to be finished for now. Mar 3, 2018 · We also get this error : There is a problem with the certificate that lets the mobile device communicate with your company’s network. We are getting the error: "We can't register this device now. The same process however on our Android Devices seems to be working fine. I have added Company Portal, Microsoft 365 and Defender as apps to install. In this video on How to Fix Intune Company Portal Error Couldn't Add your Device, I'll show you Fix Intune Company Portal Error Couldn't Add your Device. Summary The Apple Push Notification certificate enhances the security of Intune MDM. It turned out to be related to having too many devices linked to my account in AAD - apparently there's a limit after which it prevents you from registering more. Mar 31, 2025 · There's a problem with the certificate that lets the mobile device communicate with your company's network. I have an Apple business manager account with VPP tokens for the company portal app, and connected to my InTune tenant. This certificate is called an Apple Push Generate an APNS certificate This topic describes how to generate and manage APNS certificates. Workspace ONE UEM communicates with Apple devices securely and reports information back to the UEM console using APNs certificates. There are two certificate stores in Android devices: The user Mar 31, 2025 · Solution: Use the iOS Company Portal Cloud setting in the Settings app to redirect government users' authentication towards the government cloud. This post covers the enrollment with the company portal app. Apr 26, 2023 · A while back I stupidly let our push certifcate for our Apple devices expire in intune and found that this causes all of the devices connected to lose connection to intune and remained this way even after making a new certificate. May 6, 2025 · 50121242, Please review the instructions below to learn what actions are required when the Apple Push Notification service (APNs) for Application certificate expires in an On Premise environment. In this project, we got some problems regarding Intune and Company Portal (VPP) not being downloaded with User affinity Enrollment profiles for iOS. "Invalid Certificate Signing Request" error prevents certificate renewal on Apple Push Certificates Portal site App & System Services Notifications APNS Apple Business Manager Device Management Mar 16, 2022 · Apple Push Notification Service (APNS) Portal not accepting . Signed into the Company Portal, synchronized, etc. p12 certificate and given it a password, but when I try and upload the certificate, the following happens: In Azure Portal, I go to the notification hub's APNS credential section. I was able to renew it after a few attempts. Wipe the Device to allow the user to try enrolling the device again. In the Company Portal app, shake your device, then tap Send Diagnostic Report. So I've got a weird situation. Jul 10, 2025 · Apple Push Notification service certificates Apple Push Notification service (APNs) certificates maintain a trusted relationship and persistent communication between your Apple devices, Apple, and N-sight RMM Device Management for Apple. After you renew and download the certificate, return to Intune for Education to complete the remaining steps on this screen. If the diagnostics report prompt doesn't appear when you shake the device, open the Settings and go to Apps. Find the device with the enrollment problem. For Android device administrator, Android v10 and later do not support identify corporate-owned devices with IMEI or serial number. Mar 3, 2021 · I have a valid APNS certificate for MDM communication. ” This step began after the MDM profile was installed. Then, once they try to access these systems most of the users got a popup to accept and install a certificate, and then input their macbook password for the keychain. Try again later" Is there some configuration we changed that would cause this behavior. New devices are getting the " Device is blocked because the Company Portal app failed to install. Oct 30, 2024 · Device management services use the Apple Push Notification service (APNs) to maintain persistent communication with Apple devices across both public and private networks. 1) in Intune Company Portal. Profile Installation failed - Oct 8, 2020 · Hi there, the old certificate is expired and we can't download the new csr file. 21. For CyberArk Identity to communicate securely with Apple iOS devices and macOS devices, both CyberArk Identity and the devices and computers need a trusted, SSL certificate that is signed by both CyberArk Identity and Apple certification authorities. Today, my teammate was trying to create a new APNS certificate for a new DEV environment. Device management services use the Apple Push Notification service (APNs) to maintain persistent communication with Apple devices across both public and private networks. Jun 20, 2023 · Intune Company Portal App failing to confirm device settings We are facing an issue within our business, where MacBook users with Ventura OS are not able to enrol their devices into Intune via Company Portal App. Jan 31, 2021 · Open a new browsertab and go to the Apple Push Certificates Portal and login with the same Apple ID used to create the APNs Certificate. We had a token expire recently and unfortunately I deleted the old token and remade a new token using the same information. Ensure APNS configuration is complete and not expired (Admin Portal > Settings > Mobile > APNS Certificate) - required for iOS and OS X devices. Once I deleted some old entries, I was able to login to the Company Portal. Aug 12, 2024 · Clarification: Goal is to share knowledge about APNS certificate failing to create / update. Also, when I set the default enrollment profile for the registration token to "with user affinity", I can't choose the ABM token to install the company portal app. How Long Is An Apple Mdm Push Certificate Valid For? Few months ago we changed the company name, but I don't think that could be an issue and anyway I don't know how differently the APNs cert generation could be Does anyone have any hints or help to give? We would like to show you a description here but the site won’t allow us. Oct 7, 2024 · It enables devices to enroll using the Company Portal app and Apple bulk enrollment methods such as the Device Enrollment Program, Apple School Manager, and Apple Configurator. Most management scenarios will work without administrator May 24, 2024 · To enroll and manage iOS/MAC devices in Intune, you must create an Intune Apple Certificate. I checked my device, and it seems ok. Your IT support doesn't allow OSX devices to be added to management Store credentials securely and document the Apple ID used. You can also see certificate expiration dates in the Microsoft Intune portal. gytpp ikefmtl ent vjrjw fbtgelh zbuv ofwwxgvs iscvxy ikvf xzrn kbcicq ighzbb ntds tthjha qmjfm