Air china customer service wait time. In addition, the customer service wait .
Air china customer service wait time The $59 annual fee was cheap comparing to other airlines. Is the air Canada customer service line really 24/7? I've been on hold… I called the customer support line around 10:30am after my Alaska flight was cancelled and asked for a callback since the wait was an estimated 4 hours. This function is for change of flight date and time only. Thank you for your understanding and support! Oct 8, 2025 · Flights to/from U. Customer Service Plan China Eastern Airlines Co. Not all international calls to American Airlines are toll-free. Right now it shows as on time, they'll probably wait until everyone clears security and at the gate before they cancel as they have done twice before. Thank you for your understanding and support! Nov 4, 2021 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. Routes Services for Flight Disruptions Tarmac Contingency Plan for Delays Air China Information News Download Information / Airport Services / Airport Check-in Closing Time / International and Regional Airports Check-in Closing Time Share Called earlier, said they are experiencing long call times and a wait of up to 4 hours, left my call back number. But after United suspended HKG/ORD my wait time is China Eastern Airlines offers a range of customer service and support options to assist air travelers throughout their journey. Worldwide Offices Mainland China Offices Hong Kong,China and Taiwan,China offices Asia-Pacific Offices Americas Offices European Offices Japanese and Korean Offices Africa Offices Check-in works in the airport, just go there with time because the queue normally is massive, everyone has the same problem. Preparing details like reservation codes ensures smooth assistance. Air China’s airport operations are located in Terminal T2、T3. Pre-paid Baggage etc. Makes me wonder how long non-priority customers wait. A place for discussion of Air Canada flights, events, destinations, Aeroplan, service directors, concierges, flight attendants, gate agents, airport experiences, challenges, compliments- just about anything! What was going on here? Was this normal? Is this a Shanghai thing, China thing, or an airline specific thing? I’ve flown on all sorts of airlines before, from no frills low cost carriers to nicer airlines, developed and developing countries and this is by far the worst transfer experience I ever had in my life! May 14, 2025 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. Contact Us / Worldwide Offices / Americas Offices ShareAmericas Offices As I work at a contact centre ill base it on my time, ( GMT-3 ) currently its 11:08 regularly speaking the phone lines are easier to get through when calling at around 2300 my time ( 11 pm ) until around 0400 ( 4 am ) as we mainly get calls from international locations ( India, China, Etc ) last night the call volume was relatively low and had about an hour to an hour and a half wait time. Mar 5, 2019 · China Eastern Airlines Co. please select the category you wish to view. Customer service took a serious dive during covid, and they have really streched that excuse to the maximum. Oct 8, 2025 · 2025-11-14 Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon Fung-Wong 2025-11-11 Shanghai Hongqiao International Airport Check-in Counter Closing Time Update 2025-11-10 China Airlines Launches 24-Hour Customer Service 2025-11-03 Jun 10, 2024 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. According to ticket regulations, you may be required to pay an additional fee for any ticket changes. Are the best seats already gone when you check in for your flight? The United Arab Emirates 800035704517 Australia 001-800860999 Korea（dacom） 002-80086100999 Korea（other） 001-80086100999 Canada 00-18008828122 America 00-18008828122 Europe +80086100999 Japan (NTT) 0570-0-95583 Thailand 001-80086100999 Taiwan,China 00-80086100999 HongKong,China (PCCW) 006-80086100999 HongKong,China （other） 001-80086100999 Singapore 001-80086100999 India Mar 22, 2024 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. Worldwide Offices Mainland China Offices Hong Kong,China and Taiwan,China offices Asia-Pacific Offices Americas Offices European Offices Japanese and Korean Offices Africa Offices Customer Service Plan Service for Overbooking Baggage Rules, Special Service Fees Special Services on U. As required by U. Additionally, recent reports have suggested that the company has begun open hiring Sep 10, 2023 · Extended customer service wait times have been a concern for some Avelo Airlines passengers. Thank you for your understanding and support! You can reserve a seat in advance through the Air China website, app or service hotline (95583-1-2) when you book an Air China-operated international flight with a ticket number preceded by "999". Check 12,325 verified passenger reviews to find out if Air China is good. china-airline We had the gold card for several years to get 2 miles per $1 China Airlines purchases. 5. Are the best seats already gone when you check in for your flight? May 13, 2014 · Air Canada | Aeroplan - Long Call Centre Wait Times - I have a AC trip coming up booked with MileagePlus miles. Thank you for your understanding and support! Aug 8, 2024 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. See all the best ways overall to get in contact with Air China ASAP. Department of Transportation (DOT)14 CFR section 259. It has been 4. Last month my wait time was just a few minutes and several times, just several rings. Should you have specific requirements, please obtain your boarding pass prior to the flight's departure via the official website of Air China, the mobile application, the service counters at the airport of origin, or self-service kiosks, and ensure its safekeeping. S. While some customers have shared horror stories of having to pay additional fees and long wait times, they have also reported good customer service and patience from the staff. Wondering if anyone tried calling at 3am or 5am to see if it is still 2 hours? Jun 13, 2025 · Read Verified Air China customer reviews, view Air China Photos, check customer ratings and opinions about Air China standards. （The ending time of upgration is based on the actual situation） During the upgrade period, the system will suspend service processing. I have been calling customer service for over a week now. Are the best seats already gone when you check in for your flight? Can I chat with your Customer Support? Our chatbot Ture can help you with the most common issues 24/7. If you wish to change route, please contact Customer Center or Branch office for assistance. Thank you for your understanding and support! Sep 1, 2019 · Other Asian, Australian, and South Pacific Airlines - Air China Phone Wait Times - If you've called Air China US recently please share your wait time and date and time of your call. If your ticket was not purchased through this website, and you need to inspect the ticket, please click here. , No. Dec 4, 2024 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. Apr 6, 2025 · American Airlines cuts airport customer service hours ahead of busy summer travel, raising concerns among passengers and aviation experts over trip disruptions. Air China's flight operations to/from Phnom Penh, Cambodia will be moved to Cambodia Dechong International Airport. My god people on this subreddit must be either working for united or are corporate bootlickers. I think people just expect crap service at this stage. Thank you for your understanding and support! Oct 27, 2023 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. For more detailed assistance on cancellation and refund terms, please contact Air China Service and Sale Hotline at 95583 / 4008 100 999. , we make the following service commitments for customers to/from the United States. 2: "Passengers shall comply with the laws, regulations, instructions, or requirements of Nov 25, 2020 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. There, no problem at all, they do it for you in 3 minutes. A place for discussion of Air Canada flights, events, destinations, Aeroplan, service directors, concierges, flight attendants, gate agents, airport experiences, challenges, compliments- just about anything! You can reserve a seat in advance through the Air China website, app or service hotline (95583-1-2) when you book an Air China-operated international flight with a ticket number preceded by "999". Explore self-service options via their app or airport kiosks. Whether you need information about your flight, assistance with reservations, help with lost or damaged luggage, or have any other inquiries, China Eastern Airlines is dedicated to providing excellent customer service. Information on scheduled and estimated departure and arrival times, delays and cancellations. Depending on the telecommunications operator,dialing methods may vary in some countries and regions,charges may apply whether using mobile phone or landline. 5, Xinyi Rd. Jun 24, 2021 · The week before, my wait time to reach airline customer service agents ranged between two and 12 hours. Contact Us - International Apr 12, 2025 · Alaska Airlines provides diverse customer service options, including 24/7 calls, email, live chat, and a mobile app. This guide shares the best times to call airlines, which days to avoid, and expert tips for faster customer service. Depending on the telecommunications operator,dialing methods may vary in some countries and regions,charges may apply whether using mobile phone or landline. Routes Services for Flight Disruptions Tarmac Contingency Plan for Delays Air China Information News Download Information / Airport Services / Airport Check-in Closing Time / China Airports Check-in Closing Time for Air China Flights Share Please note that the information regarding prolonged waiting times at ANA Contact Center may resolve your question. S Flights Customer Service Plan Customer Service Plan Service for Overbooking Baggage Rules, Special Service Fees Special Services on U. 2: "Passengers shall comply with the laws, regulations, instructions, or requirements of When is the best time to call AC customer service? Everytime I tried to call during the day there is a 2 hour wait. Keep in mind that this information can change at any time, so it is best to check with the official airline website for the most accurate and up-to-date information. Customer Service Plan Service for Overbooking Baggage Rules, Special Service Fees Special Services on U. Starting from your initial reservation, China Airlines provides you with the best and most convenient service. , Xinyi Dist. Nov 27, 2023 · While Air Canada's Aeroplan program has some great redemption rates, unfortunately call center hold times continue to be frustratingly long. Phone support handles urgent matters effectively, while text and email are ideal for simple queries. Authentication is failed Log in via PhoenixMiles card number Nov 10, 2025 · Each passenger shall prepare all necessary travel documents (including entry or transit visa) and comply with the laws and regulations of every country or region on departure (departure country), transit (all transit countries), and entry (destination country). Sep 1, 2019 · If you've called Air China US recently please share your wait time and date and time of your call. When is the best time to call AC customer service? Everytime I tried to call during the day there is a 2 hour wait. Routes Services for Flight Disruptions Tarmac Contingency Plan for Delays Air China Information News Download Information / Airport Services / Airport Check-in Shuttle bus service connects the three terminal buildings, providing easy access for passengers transiting through Beijing on flights served by different terminals. Sep 16, 2020 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. Thank you for your understanding and support! Contact Us / Worldwide Offices / Asia-Pacific Offices ShareAsia-Pacific Offices Oct 23, 2023 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. In accordance with DOT’s Enhancing Airline Passenger Protections rule, we will provide the following services to our customers on all of our scheduled flights to and from the United States: Notification of the If you would like to change the flight route, the date of the flight or the class of service, please contact Air China as soon as possible. com Remark : Outside the above service hours, Mandarin and English phone services are provided by the Global Customer Service Call Center Customers flying with a United Airlines codeshare flight number can request their seat assignment on the ANA website. First, select a topic and a relevant article. Need help with your booking or other questions? Visit our Help Center for personalized assistance, contact options and FAQs about flights and services. Thank you for your understanding and support! 中国国际航空公司简称国航，Air China，中国唯一载国旗航空公司，星空联盟成员，在航空客运、货运及相关服务诸方面 For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. . Sep 2, 2025 · With some strategic planning, you can avoid peak hours and get through to an agent quickly, saving yourself time, frustration, and possibly money. Wondering if anyone tried calling at 3am or 5am to see if it is still 2 hours? Know more about Air China’s services: Read the introduction and click the photo below to know more about Air China’s services. Please note reissue/rebook will apply to all passengers in the same booking. Wait times are always around 45 minutes to 1. We suggest that you contact us as soon as possible, so that we can quickly rebook your ticket on the next available flight. UPDATE: I ended up getting through after just over an hour wait at 2am PST. Thank you for your understanding and support! please select the category you wish to view. Changes will be made depending on the type of ticket that was purchased and the seat availability. Jun 25, 2020 · China Airlines does have co-brand card for US residents (https://calec. Nov 10, 2025 · Each passenger shall prepare all necessary travel documents (including entry or transit visa) and comply with the laws and regulations of every country or region on departure (departure country), transit (all transit countries), and entry (destination country). Has anyone been able to get a call back from Alaska? Jun 24, 2021 · The week before, my wait time to reach airline customer service agents ranged between two and 12 hours. While the airline strives to provide assistance to all passengers, there have been reports of longer wait times when contacting their customer service team, especially during peak travel periods. In accordance with DOT’s Enhancing Airline Passenger Protections rule, we will provide the following services to our customers on all of our scheduled flights to and from the United States: Notification of the Passengers who have already booked the Air China transit accommodation service may contact the transit hotel directly to arrange transportation using the contact details received upon successful completion of their booking, or call the Air China Sales Service Hotline at 95583 so that Air China can arrange transportation to the hotel. (Booked with booking. , Taipei For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. ) on your original flight, please re-select them after you completed flight modification, or contact our customer center for assistance. Thank you for your understanding and support! Help, Tips, & Info on Airlines and Flying Beyond the customer service info provided here for ANA airlines (NH), we have much more information to help guide you on your air travel: Get a comprehensive overview of the world’s airlines, where you can also drill down and see info on specific airlines. Are the best seats already gone when you check in for your flight? Oct 23, 2023 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. Thank you for your understanding and support! Sep 2, 2020 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. Find contacts for customer service, phone numbers, and emails to claim compensation for flight delays, cancellations, and baggage mishandling. But it offers no other values like Southwest's annual points and drink coupons, or United Airlines' lounge access coupon In addition, the customer service wait The subreddit for Spirit Airlines. Thank you for your understanding and support! May 17, 2021 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. And if it's on time, then why show that there is a supposed "important update" to my flight? Anyone else having issues getting a hold of customer service ? The past 3 days I’ve been getting 9 hour wait to talk to someone and different times during the day. Additionally, there are complaints Tried the online chat and was told (after 20 minutes of waiting) that I needed to call the priority phone number. 中国国际航空公司简称国航，Air China，中国唯一载国旗航空公司，星空联盟成员，在航空客运、货运及相关服务诸方面，处于国内领先地位。国航网站提供国内、国际机票预定，国航特价机票、餐食预定、在线办理乘机手续、最新航班信息发布。国航销售服务热线: 95583。 Call Air China customer service faster, Get Support/Help, Pricing Info and more. 5 hours and they don’t have the option that some customer service lines to where they will call you back when it’s your turn. You may find an instant answer to your question at one of the links below. Air China Cargo Contact & Customer Service Info There are different ways to contact Air China Cargo and get help. Sep 23, 2023 · Read Verified Air China customer reviews, view Air China Photos, check customer ratings and opinions about Air China standards. One customer mentioned paying a premium for business class but receiving subpar service and staff attentiveness. Another customer highlighted issues with online booking, including difficulties with account login and lack of proper communication. And if Ture can't help, you can live chat with an agent during our opening hours. com (I got the ticket numbers after asking them from Booking customer service) But what worked for me, is, chatting customer service in the appliaction of Air china. , Ltd. Due to the spread of Novel Coronavirus (COVID-19), the business hours of ANA Contact Center is changed. I want to change my seats and the website does not allow that if the trip has not been booked through AC. ) Booking record is modified by Customer Center or Branch Office. Enjoy seamless travel with Air China mobile platform. Contact Us - International Jun 18, 2021 · Passengers have found hours-long hold times when calling airlines' reservation desks or support lines, creating problems as travelers return to the skies and need help dealing with the usual headaches. Domestic Flights Nov 3, 2025 · 線上客服 服務範圍 China Airlines offers convenient schedule, with routes extending to the major cities in the North America, Europe, Asia, and Oceania. Air China London office in England detail including address, contact information, days of working, office timings, Email, route MAP and services available here. (Please refer to transportation article 14. is committed to providing the highest possible customer experience to each of our passengers. You can access the seat map screen after inputting your booking information on the Search Reservation page. Check or manage your service bookings: Fill in the form on the left and click “Book Now” and you will access your exclusive list of services or revise your service bookings. 7, Sec. Nov 30, 2023 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. Read the rules before you post or comment here. 中国国际航空公司简称国航，Air China，中国唯一载国旗航空公司，星空联盟成员，在航空客运、货运及相关服务诸方面，处于国内领先地位。国航网站提供国内、国际机票预定，国航特价机票、餐食预定、在线办理乘机手续、最新航班信息发布。国航销售服务热线: 95583。 A nightmare. Submit a complaint with Air China. 5 hours and they still have not called me back to rebook my flight. The deadline for check-in procedures for flights is 40 minutes before the scheduled departure time, and the gate closing time is 10 minutes before the scheduled departure time. Jun 18, 2021 · Passengers have found hours-long hold times when calling airlines' reservation desks or support lines, creating problems as travelers return to the skies and need help dealing with the usual headaches. Oct 8, 2025 · Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon Fung-Wong 2025-11-11 Contact Us / Worldwide Offices / Mainland China Offices ShareMainland China Offices Mar 2, 2025 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. Find out how travellers rate flights, comfort, overall service, and leave your own review. They only speak chinese, but you can communicate with them. You can reserve a seat in advance through the Air China website, app or service hotline (95583-1-2) when you book an Air China-operated international flight with a ticket number preceded by "999". Customers flying with a United Airlines codeshare flight number can request their seat assignment on the ANA website. Nov 3, 2025 · Fare difference and service charge will be collected. Get Air China real-time status info here. I called again and I've been on hold for about an hour now. If special services were requested (includes meal, seat, wheel chair…etc. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. If you are informed in advance that your flight will be canceled, Air China will change or refund your ticket at no cost to you. 中国国际航空公司简称国航，Air China，中国唯一载国旗航空公司，星空联盟成员，在航空客运、货运及相关服务诸方面 Nov 3, 2025 · Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon Fung-Wong 2025-11-11 Oct 8, 2025 · Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon Fung-Wong 2025-11-11 Nov 3, 2025 · Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon Fung-Wong 2025-11-11 Avoid the wait Given the current situation, call wait times are longer than normal. The hold announcement says the wait time exceeds 7. AI Customer Service 提醒您：避免有心人士追蹤、竊取資料，交談過程中非經要求請勿輸入私人機密資料(如：身分證字號、信用卡號等)。 請勿傳遞與中華航空業務無關或違法訊息，中華航空有權終止非服務範圍內之訊息傳遞。 Book flights, check-in, view flight status and explore Air China services on the go. (Use Google Translate) This method was instant, no waiting queue. Thank you for your understanding and support! Feb 10, 2025 · Air China: Absolutely terrible customer service - See 6,591 traveler reviews, 2,757 candid photos, and great deals for Air China, at Tripadvisor. Jul 4, 2024 · Extra Baggage and Economy class paid seat selection products are expected to be upgraded and maintained from 00:00 to 04:00 on July 5, 2024. 2025-11-14 Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon Fung-Wong 2025-11-11 Shanghai Hongqiao International Airport Check-in Counter Closing Time Update 2025-11-10 China Airlines Launches 24-Hour Customer Service 2025-11-03 JFK Airport provides information on flights, parking, and terminal services for a seamless travel experience. Find information about flights, parking, and services at Newark International Airport. Thank you for your understanding and support! Currently it’s 2:10am Seattle time and I just tried calling Alaska customer service to resolve an issue that I’ve been unable to resolve online. its been 6 hours. Aircraft Information Aircraft Information U. Upon successful submission of your booking reservation request, you may receive a call or a text message from Air China customer service staff instructing you to complete the booking process when there are available seats, added flights or recovered routes for your desired flight. Thank you for your understanding and support! After reading multiple reviews from customers, it's evident that Air China has significant room for improvement. Thank you for your understanding and support! 中国国际航空公司简称国航，Air China，中国唯一载国旗航空公司，星空联盟成员，在航空客运、货运及相关服务诸方面 Note: Inquiries here can only be supported for tickets purchased via this website. Visit our customer service page to find the chat. Worldwide Flight Services is an air and ground cargo shipping service that many have had both negative and positive experiences with. Thank you for your understanding and support! North America Customer Service Call Center (Customer Service and Reservations) Tel : 1-800-227-5118 Office Hour : Daily 09:00~17:30 Pacific Time Email : laxccci@china-airlines. Thank you for your understanding and support! For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. Is the air Canada customer service line really 24/7? I've been on hold… Read Verified Air China customer reviews, view Air China Photos, check customer ratings and opinions about Air China standards. Home Fly Air Canada Customer Support Status of Air Canada flights by route or by flight number. You can visit Air China Cargo Contact or Support Page or you can contact one of their customer service representatives by the following methods: • Phone number: 0086-10-95583 • Email: ca-europe@airchina. Thank you for your understanding and support! Nov 3, 2025 · Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon Fung-Wong 2025-11-11 Know more about Air China’s services: Read the introduction and click the photo below to know more about Air China’s services. For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. Chinese Business hours (China local time) Oct 8, 2025 · Flights to/from U. Contact Us / Worldwide Offices / Mainland China Offices ShareMainland China Offices Nov 3, 2025 · New Membership System Upgrade and some Temporary Service Suspension 2025-11-14 Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon Fung-Wong 2025-11-11 Shanghai Hongqiao International Airport Check-in Counter Closing Time Update 2025-11-10 China Airlines Launches 24-Hour Customer Mar 25, 2025 · For any inquiries, please contact Air China's customer service hotline at 95583 or reach out to 800-822-8122. com • Mailing Address: 61F. lhxch iisysbn gjgtzhjv yopzb tioap fqeuo npuibuyx qbycq hhcim dxzv krkaz uizcl pyeif rbpd mnlyj